Terms of Service

1. Accounts and authorized use

You must be authorized by your organization to create or use an account. Give accurate account information, keep your credentials secret, and tell us promptly if you suspect unauthorized access. You are responsible for what your users do in your workspace.

2. Plans, fees, and taxes

Current plans and prices are shown on each product's pricing section. Each plan has limits, for example on analyses, seats, dashboards, or rows, and the product enforces them.

Paid plans are billed in advance for each monthly or annual period and renew automatically until cancelled. Prices exclude GST, VAT, and similar taxes, which are added at checkout where they apply. If we change the price of your plan, we will tell you before the change applies to your next renewal.

Cancellation and refunds are covered in our Cancellation and Refund Policy.

3. Your data

You keep all rights in the content you and your users put into the products. You give us permission to host and process it only to provide and support the products. Our Privacy Policy and, where it applies, a Data Processing Addendum describe how we handle personal data. A Data Processing Addendum is available on request.

You are responsible for having the right to upload the data you upload, and for the notices and consents that candidates, employees, and other individuals are owed under the law that applies to you.

4. AI features and human decisions

• The products provide decision support. Fit scores, rankings, narratives, summaries, and suggestions can be wrong or incomplete, and you should review them before relying on them.
• You remain responsible for hiring and employment decisions. An automated score or recommendation must not be the only basis for a decision that significantly affects a person.
• In ThetaHRMS you approve every pay run and remain responsible for the accuracy of statutory filings and payments.
• The products do not give legal, tax, or HR advice.

5. Acceptable use

Do not use the products to break the law, to discriminate unlawfully, to process data you have no right to process, to access another customer's data, to upload malicious code, to disrupt or probe the service, or to copy or reverse engineer it except where the law allows.

6. Our intellectual property

ThetaLogics and its licensors own the products, the website, and the brands. We grant you a limited, non-exclusive, non-transferable right to use the products during your subscription. If you send us feedback, we may use it without obligation to you.

7. Third-party services

Some features depend on services from other companies, such as payment processors, cloud drives, messaging providers, and AI providers. Your use of an account you connect, for example a Google or Microsoft account, is also subject to that provider's terms.

8. Availability and changes

We work to keep the products available, but we do not promise a particular uptime unless a signed agreement says so. Maintenance, third-party providers, and events outside our control can affect availability. We may add, change, or retire features. Features labelled preview or beta may change or be withdrawn at any time.

9. Disclaimers

To the extent the law allows, the website and products are provided as they are, without warranties of any kind, whether express or implied, including fitness for a particular purpose and non-infringement. Nothing in these terms removes rights you have under law that cannot be excluded.

10. Limit of liability

To the extent the law allows, neither party is liable to the other for indirect or consequential loss, or for lost profits, revenue, or data. Each party's total liability arising out of these terms is limited to the fees you paid for the product concerned in the 12 months before the event that gave rise to the claim. These limits do not apply to liability that cannot be limited by law.

11. Suspension and ending the agreement

You can stop using the products and cancel at any time. We may suspend or end access for non-payment, a security threat, unlawful use, or a material breach of these terms, and where practical we will give notice first. After the agreement ends you can ask for an export of your data, and we will delete it in line with the Privacy Policy and any Data Processing Addendum.

12. Governing law and disputes

These terms are governed by the laws of India. The courts at the place of ThetaLogics LLP's registered office have exclusive jurisdiction over any dispute, after the parties have first tried in good faith to resolve it by discussion.

13. Changes to these terms

We may update these terms. We will post the new version here with a new date, and if a change is material we will tell account holders before it takes effect. Continuing to use the products after that date means you accept the updated terms.